Posts Tagged ‘CRM’
Social CRM and @MCHammer
Wednesday, March 3rd, 2010
Last Friday, I spoke on a panel at the Wharton Business Technology Conference on customer relationship management (CRM) and analytics. Preparing for the panel got me really fired up for social CRM and reminded me how social media is spreading throughout the enterprise. I’m going to have more posts on social CRM in the coming [...]
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