Archive for the ‘Social Media’ Category

Who owns social media?

Thursday, June 3rd, 2010

While speaking at the Hispanic PR and Social Media Conference in Dallas, TX last month, I heard a lot of discussion around the question of what type of agency “owns” social media. With the conference heavily dominated by PR firms, a lot of opinions were on the side of PR agencies being the most equipped [...]

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Advertising on Twitter

Wednesday, April 14th, 2010

Twitter’s new ad platform creates a lot of opportunities and potential pitfalls.

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Social CRM and @MCHammer

Wednesday, March 3rd, 2010

Last Friday, I spoke on a panel at the Wharton Business Technology Conference on customer relationship management (CRM) and analytics.  Preparing for the panel got me really fired up for social CRM and reminded me how social media is spreading throughout the enterprise.  I’m going to have more posts on social CRM in the coming [...]

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Account Planners and Digital Strategists

Friday, February 26th, 2010

Will Account Planners and Digital Strategist become one? That’s a question I think about all the time…

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The Twitter Land Grab

Thursday, November 5th, 2009

I have a new post up over at ThinkMulticultural about the land grab for Twitter handles and how one newspaper is making use of it.
Check it out here: http://www.thinkmulticultural.com/2009/11/05/twitter-land-grab/

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the transformative power of digital communications

Thursday, October 22nd, 2009

the difference between 20th and 21st century communications

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Using Web 2.0 Strategies in Health Care Marketing: Part 2

Tuesday, October 20th, 2009

Using Web 2.0 Strategies in Health Care Marketing

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Youth Activism Again Obesity – “Engaging teens when everything is against you”

Thursday, October 15th, 2009

Sensis recently launched an innovative youth-targeted anti-obesity campaign entitled “We’re Fed Up.”
The campaign, sponsored by L.A. County Department of Public Health, was almost a year in the making, and forced our agency to rethink everything we thought we knew about advertising and cause marketing.
I just published an article for MediaPost’s EngageTeens column on the approach [...]

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Using Web 2.0 Strategies in Health Care Marketing: A 3-part blog series

Wednesday, October 14th, 2009

PART 1 – Using Web 2.0 Strategies in Health Care Marketing: The Web 2.0 Opportunity
Static Web sites are no longer enough to build lasting relationships with your customer base. Web 2.0 and the growth of social media have created valuable tools for health care organizations to successfully reach their target audience in meaningful ways that [...]

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The Sensis Take 9/16 Edition

Wednesday, September 16th, 2009

Killer Facebook Fan Pages: 5 Inspiring Case Studies
While the ability to make a Facebook page is incredibly simple, knowing how to engage your audience takes a little more savvy.  Here’s a list that details how five of the best Facebook fan pages have accomplished that feat.
Key Takeaways: In addition to providing a forum around which [...]

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